Privacy Policy

Purpose

Somengil has corporate responsibility regarding Privacy and the protection of Personal Data.

This Policy details Somengil's obligations regarding the processing of personal data of data subjects, in order to ensure compliance with legislative requirements in force, and applies to all processing of personal data, including its collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, comparison or interconnection, restriction, deletion or destruction.

Somengil’s aims are to provide a service, send marketing communications, improve products or personalise the user experience.

We collect personal information to send email campaigns, newsletters and other information that may be relevant to Somengil and the customer.

Regarding the sharing of information, we guarantee that customers' personal data will not be shared with third parties.

We use security measures to protect personal data from unauthorised access, misuse or disclosure.

Scope of application

This Policy covers the processing, by automated or non-automated means, of all Personal Data, including the processing of special categories of personal data, carried out by Somengil as a Data Controller.

All personal information relating to special categories of Personal Data will be processed by Somengil with the utmost diligence. Both categories will also be referred to as "Personal Data" in this Policy, unless otherwise stated.

Privacy and protection of Personal Data

a. Processing of your Personal Data

In accordance with data protection legislation, your Personal Data is processed by Somengil in a lawful, fair and transparent manner; for specified, explicit and legitimate purposes; in a manner appropriate, relevant and limited to what is necessary for the purposes of the processing; ensuring its accuracy and updating it whenever necessary; keeping it only for the period necessary for the purposes of its processing; and in a manner that guarantees its security.

Somengil may share Data Subjects' Personal Data with Subcontractors as long as this is necessary for the normal provision of its services.

The relationship established between Somengil and the Subcontractors is, under the terms of the data protection legislation in force, regulated by a contract that binds the Subcontractor to Somengil, establishing, with regard to Personal Data, the object, duration, nature and purpose of its processing, the type of personal data and the categories of data subjects, as well as Somengil's obligations and rights.

The same contract also stipulates the obligations of the Processor referred to in the General Data Protection Regulation (Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016).

b. Rights of the Data Subjects

Data Subjects have the right to access Personal Data concerning them, as well as the right to rectification, erasure, the right to restriction of processing, the right to object to processing and the right to portability of their Personal Data.

Data Subjects also have the right to withdraw their consent at any time if the processing in question is based on consent given; as well as the right to lodge a complaint with the supervisory authority, the National Data Protection Commission.

Data subjects can exercise the rights conferred under the applicable data protection legislation - namely those mentioned above - via the email info@multiwasher.net.

Cookies Policy

Purpose

The main purpose of using cookies is to simplify browsing and allow the user to make better use of the website. To this end, the user is recognised every time they access the website, eliminating the need to enter the same information repeatedly and thus enabling faster, more efficient and better quality browsing. The information collected via the cookies also allows Somengil to improve the website.

Must I accept the use of cookies?

It is important to note that the use of cookies is essential for the correct functioning of the website as a whole, so their acceptance is recommended.

a. Necessary/optional data:

Somengil uses cookies and collects information such as location, time spent on the website, and other data associated with the account with which the user utilises the website.

Cookies - accepted for browsing the website - are used for the purpose of remarketing and analysing the data of those who visit the website.

To subscribe to the newsletter, the user is agreeing to provide their data such as: name, email address, segment, industry, company and country. They will receive the newsletter and other promotional material by email.

To access business cases and videos, the user is agreeing to provide their data such as: name, email address, segment, industry, company and country. You will be contacted by the company via email campaigns, newsletters and other information that may be relevant to Somengil.

b. Access management:

The purpose of the technical area is to facilitate access to documents and manuals for Somengil's partners and distributors, creating an information hub: Catalogues, technical data sheets, MultiWasher manual + statements, maintenance manuals, maintenance videos, best practice manuals, parts manuals, wiring diagrams, technical programming manuals, technical installation and start-up manuals, technical installation and start-up videos, service support videos and maintenance support videos.

The users who have access to these documents and manuals are from companies and institutions with a direct relationship to Somengil, so their information is provided at the beginning of this relationship and used in communications from the company.

How can I delete my Multiwasher account?

You should send an email to info@multiwasher.net requesting the deletion of your account.